Our Shipping Policy
Everything You Need to Know About Shipping Your Order
Thank you for supporting our small business! Each of our products is carefully hand-poured and made with attention to detail, so we appreciate your patience while we prepare your order.
Most orders ship within 3 business days, although during busy periods or high-demand seasons, processing may take up to one week. We believe taking the extra time to handcraft each item is worth it to ensure you receive a product you'll love.
Because we use 100% natural soy wax, our candles are more sensitive to heat than paraffin-based candles. During the warmer months, we typically ship orders Monday through Wednesday to help minimize the chance of your package sitting in a non-temperature-controlled environment over a weekend.
We primarily ship through USPS, but for larger orders, we may use UPS or FedEx when it allows us to deliver your order more efficiently, reliably, and economically.
If you ever have questions about your order or shipping timeline, please don't hesitate to reach out. We're always happy to help and truly appreciate your support of our handmade candle business!
Inquiries, Illuminated
At ForHisGlory A Candle Company, each candle is carefully handcrafted and inspected before it is shipped. We want you to be delighted with every candle you receive. If something isn't right, we're here to help.
Returns
Due to the handmade nature of our products, all sales are final. If your order arrives damaged or incorrect, please contact us within 3 days of delivery and we will make it right.
Incorrect items must be:
Unused and unburned
In their original packaging
In resalable condition.
If your order arrives and it is incorrect, please contact us within 3 days of delivery at gracefaithlove2@aol.com
Please include:
Your order number
A description of the issue
A photo of the incorrect item
Once we have received your return and it is reviewed, we will provide a replacement or refund at no additional cost.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 3 days of delivery at gracefaithlove2@aol.com
Please include:
Your order number
A description of the issue
Photos of the damaged item and packaging
Once we have received your return and it is reviewed, we will provide a replacement or refund at no additional cost.
Melting: Melting due to summer heat during transit is out of our control, making those items non-returnable.
Refund Processing
Approved refunds will be issued to the original payment method within 5–10 business days after the return is received and inspected.
Original shipping charges are non-refundable unless the return is due to our error.
Incorrect Shipping Addresses
Please ensure your shipping address is complete and correct at checkout. We are not responsible for packages delivered to an incorrect or undeliverable address provided by the customer.
Cancellations
Once an order has been processed or shipped, it cannot be canceled.